Introduction JanSuraksha:
A unified platform for Government's social security insurance schemes, JanSuraksha platform aims to empower the underprivileged by digitizing the process with an aim to provide them with a better life. Banks and insurers are on a single platform to cater to insurance needs through digital integration. Suraksha not only makes it easy and simple for beneficiaries to access, apply and avail of these insurance schemes but also assists banks in the enrolment and claim process. beneficiaries
JanSuraksha's digital platform integrates various subsidized insurance schemes in this path breaking initiative towards providing affordable universal access to essential social security protection in a convenient manner linked to auto-debit facility from the bank account of the subscriber. The purpose of JanSuraksha portal is to facilitate policy issuance and claim remittance online. Various stakeholders involved with the schemes of PMJJBY (Pradhan Mantri Jeevan Jyoti Bima Yojana) and PMSBY (Pradhan Mantri Suraksha Bima Yojana) will come together on a common platform for end-to-end digitized and real-time journey. With API-based processes ranging from OTP generation/verification and customer record validation to successful enrolment and claim registration, this platform makes the lives of beneficiary as well as banks easier by digitizing the entire process through multiple vendor integration.
To know more visit: JanSuraksha’s digital platform
Challenges:
Both the enrollment and claim processes were conducted manually. In the enrollment process, the customer completes and signs a physical form, which is then submitted to the banker. The customer receives an acknowledgment receipt, and the bank manually enters the data into their system. Subsequently, the data is forwarded to the insurer, who later generates the Certificate of Insurance (COI).
Similarly, in the claim processing, the customer fills out and signs a physical claim form, providing supporting documents to the banker. The bank manually enters the data into their system and then forwards it to the insurer.
Solutions:
JanSuraksha is developed to address the challenges mentioned above. Essentially, it serves as a conduit between banks, insurance companies, and policyholders. Customers will have a user-friendly application to apply for policies and file claims, with the ability to track their status. The lightweight repository will consolidate data from different sources, facilitating statistical analysis and other purposes.
Benefits:
- Simplifies the process of availing Government Insurance Schemes
- Digital verification for hassle-free Enrolment
- Information validation support for Banks
- Support Faster assessment and disbursal of claims
- Digitization helps reach out to the community more